ASK US ANYTHING

If you have any questions about your visit to Mind Mystery, we are here to help! It's easy to get in touch via our contact form, telephone or email.
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YOU MAY FIND THE ANSWER TO YOUR QUESTIONS HERE

Below are the most frequently asked questions from our visitors, so you no longer have to ask them.

Mind Mystery is an entirely smoke-free venue. There are no smoking areas inside Mind Mystery. However, smoking is allowed outside the gates of the venue: it is possible to obtain a stamp at the Guest Services desk and leave the park for a short time, after which you can re-enter by showing the stamp.

Of course you are welcome to celebrate a birthday or children’s party at Mind Mystery! On Wednesdays outside school vacations we offer three different special packages for children’s parties, which can be booked via our website. You always visit the park including a scavenger hunt, and you can choose to make the party complete with, for example, a warm welcome with lemonade and a donut and to finish off with eating fries together. This way it will be an unforgettable birthday!

 

No, the Museumjaarkaart is not valid at Mind Mystery because we are more than a museum; our focus is on entertainment and wonder.

Unfortunately, taking or reserving options is not possible. We have limited capacity and unfortunately have had too many no-shows. We recommend that you buy tickets online as soon as your group and date have been finalised.

UUnfortunate that your planned visit to Mind Mystery cannot go ahead! Fortunately, tickets (including those booked by date) retain their validity for one year from the date the visit was scheduled. You don’t have to provide a new visit date right away to redeem this validity. So you can choose a new visit date within the one-year period and rebook your tickets yourself free of charge via our website. Unfortunately, it is not possible to receive a refund on tickets already purchased.

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DO YOU WANT TO ASK US SOMETHING?

Fill in the contact form and we will get in touch with you as soon as possible!

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Maze bij Mind Mystery.

WHERE IS MIND MYSTERY?

By car, bus or bike; find the fastest route to Mind Mystery here!

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MAKE MYSTERY YOUR WORK

Are you curious and eager to work on your development? Can you make sure our guests leave Mind Mystery with a big smile on their faces? Would you like to work in a young and dynamic team? Was your answer to these three questions a resounding ‘yes’? Then we would love to have you with us!

Tickets scannen bij de ingang van Mind Mystery.

IF YOU ARE COMING BY CAR, PARKING IS A DODDLE!

Make use of our spacious car park, located right next to the entrance to Mind Mystery. Parking is free of charge. We also have bicycle storage available.

De kamer van Siebrandt bij Mind Mystery

PRESS INFORMATION

If you are a journalist or if you have a press-related question about publications, rights or recordings, we will be delighted to help!

Please contact Petra Siebers – Brand & Happiness Officer via +31 077 208 60 88

ARE YOU READY?

If you want to know everything there is to know about all the options, terms & conditions and regulations for your visit to Mind Mystery, it’s easy!

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